Welcome to the Victoria Guests Services Network website

“Bringing the best of Victoria to our guests”

Who We Are

The Victoria Guest Services Network also known as VGSN was established in 1996 as a means of centralizing the distribution of information to all front line hospitality employees in Victoria’s Hotels, Bed and Breakfasts and Visitor Information Centres. Members are influential individuals, whom have a great deal of exposure to the tourists of Victoria.
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What We Do

Since 1996, we have hosted monthly meetings at which we have welcomed speakers from all sectors of our tourism community. By participating in these meetings, our members have become better prepared to provide current, accurate and varied information to our guests. These meetings also provide members with the chance to network with their fellow hospitality partners and develop contacts within the community.

Year after year we are proud to organize fundraising events in which we promote the VGSN while helping to support our local community. Charities such as the Mustard Seed, Our Place and St. Vincent De Paul are a few of the organizations who benefit from the caring and hard work of industry employees collaborating for a cause.

The annual VGSN Tourism Showcase is our flagship event. Businesses in the tourism industry obtain table space to set up displays in a tradeshow format. We invite hospitality staff from all over the city to attend and meet these suppliers so that they can be better educated about the products and services that are being provided to our guests. Funds raised from our Showcase are contributed towards improving tourism in Victoria. To date we have committed over $60,000 to our Camosun endowment.

Proud Members of Tourism Victoria

”Through fellowship and education, we will enlighten ourselves to provide unforgettable memories for visitors and guests of Victoria”